Privacy policy

Last updated: October 7, 2025

NCLTG operates this store and website to provide a curated shopping experience for contractors, distributors, and facility teams. Our Privacy Policy explains how we collect, use, and disclose personal information when you visit or use our Services. This Privacy Policy works alongside our Terms of Service, Shipping Policy, and Return & Refund Policy.

By using our site, browsing commercial indoor lighting, commercial outdoor lighting, or LED light bulbs, or engaging with our application-specific lighting solutions, you acknowledge and agree to the practices described below.

Personal Information We Collect

  • Contact details (name, addresses, phone number, email)
  • Financial details (credit/debit card info, payment confirmation)
  • Account details (username, preferences, settings)
  • Transaction history (purchases, returns, exchanges)
  • Communications (support inquiries, emails)
  • Device and usage data (IP address, browser, interaction patterns)

Sources of Personal Information

  • Directly from you when you place orders, request a quote, or join our Partner Program
  • Automatically through cookies, analytics, and browsing behavior
  • From service providers like carriers, processors, and IT providers
  • From partners or third parties as part of fulfilling services

How We Use Your Information

  • To provide and improve services, including processing purchases, arranging shipping, handling returns, and managing accounts
  • For marketing, including email promotions and tailored recommendations for nationwide projects
  • For security, fraud prevention, and compliance with law
  • For communication, including updates, order confirmations, and customer support

How We Share Personal Information

  • Service providers (IT, shipping, payment processing)
  • Marketing partners (to deliver relevant offers and information)
  • Our affiliates and corporate group
  • As required by law or in business transactions

Relationship with Shopify

Our store is hosted by Shopify. Your data may be shared with Shopify to power secure commerce and analytics. You can review the Shopify Privacy Policy for details.

Children’s Data

We do not knowingly collect data from children under the age of majority. If a child has provided information, contact us at sales@ncltg.com to request deletion.

Security & Retention

We use industry-standard safeguards to protect your data, though no system is 100% secure. We retain personal information only as long as necessary for business, legal, and compliance purposes.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Request a copy (portability) of your information
  • Opt-out of targeted advertising or sale/sharing of data
  • Manage communication preferences

You may exercise these rights by contacting us at sales@ncltg.com. You can also review related terms in our Terms of Service.

Complaints

If you have concerns about how we process your data, you may contact us directly or, where applicable, your local data protection authority.

International Transfers

Your data may be transferred outside your home country. We use safeguards like standard contractual clauses to ensure lawful transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory updates. Updates will be posted here with a revised “Last updated” date.

Contact

For questions about this Privacy Policy or our data practices, contact:

NCLTG
Email: sales@ncltg.com
1820 Westinghouse Blvd, Suite L
Charlotte, NC 28273
Phone: (704) 910-2876

For more information on our business and solutions, explore About NCLTG, our nationwide coverage, or join our Partner Program. You can also browse our indoor lighting, outdoor lighting, and LED light bulbs for project-ready solutions.